On Nov 21, we have successfully launched the1st Bytes & Brews in Hong Kong , an event series by Genesys designed to foster a sense of community.

What sets it apart from typical networking events? Bytes & Brews is hosted by a third-party analyst, offering insights from an impartial perspective. The event will also feature interactive sessions, including incentivized games and activities, to encourage brainstorming and engagement.

The theme for this event is "Using AI: Beyond the Hype," using Iron Man as a backdrop to navigate the topic and explore the realities beyond the current AI hype in contact centers. This marks the third edition of Bytes & Brews, following successful events in Southeast Asia, including Singapore, Malaysia, Bangkok and Kuala Lumpur.

In addition to generating new leads and business opportunities, we aim to enhance our and Genesys’s brand image through meaningful interactions. Over time, we hope to cultivate a genuine sense of community.