Outbound Campaign and Predictive Dialer
SIP-based outbound and blended predictive dialer system
Outbound and blended campaigns boost teleservices capabilities, fill sales pipelines, streamline collections and aid telemarketing and fundraising efforts. No matter your business, a well-planned, well-executed campaign can augment nearly any marketing and relationship management process and build revenues. Dramatically.
Interaction Dialer® is a predictive dialer system that delivers outbound and blended predictive dialing, as well as for compliance options, call scripting, intelligent campaign staging and more...
- Predictive, power, preview, precise and agent-less dialing
- Comprehensive campaign management
- Multi-site campaign management
- Inbound/outbound call blending
- Agent-less messaging and outbound IVR campaigns
- Stage-based predicting via a patented predictive algorithm
- Remote agent capable
- Multiple scripting options
- Contact-based rules for maximum dialing flexibility
- Skills-based Dialing - Allows for automatic dialing based on agent skill availability - perfect for state based licensing
- Just-in-time DNC (Do-Not-Call) Integration - real time connectivity to 3rd party DNC services, and in-house DNC lists
- Great Scalability - Able to dial up to 180,000 calls per hour on a single server
Campaign monitoring and compliance
The best defense against regulatory violations and fines is an effective compliance plan. Interaction Dialer is a predictive dialer system that helps your business keep campaign compliance in check with:
- Real-time quality monitoring
- Call activity reports
- Tracking and recording
- Tools to assist in complying with the Telemarketing Sales Rule (TSR), Fair Debt Collection Practices Act (FDCPA), UK Ofcom telemarketing policy, etc.
Key benefits of our predictive dialer system
Interaction Dialer's benefits get right to your bottom line.
- Elevate agent productivity and contact success rates
- Ensure regulatory compliance
- Simplify campaign deployment and management
- Reduce costs with a complete SIP-based "all software" architecture
Contact us for more information about our Outbound Campaign and Predictive Dialer solutions.